On 03/08/2020 17:16, Pamela wrote:


I mean to ask in what way do you "get told by RM very promptly that my
parcel has been delivered" ?


By the means that you supplied to the seller of the goods. If the
supplier requests an email (or you buy from Ebay/Amazon) then the
delivery notification will be via email.

Presumably if RM don't have these details then you don't get a
notification. It may not even be a RM service to you, the RM may inform
the seller that his package has been delivered and it's the seller who
automatically informs the customer.

Other suppliers may request an mobile phone number and this is used to
send delivery slot texts and maybe to receive the phone call from the
driver saying he will be turning up within the next 15 minutes.

Some couriers will provide a web address where you can use the tracking
number to watch in near real time the delivery driver on his round and
with a indication that he is delivering package number 52 and you are
delivery number 63 etc.


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