In the fine newsgroup "alt.home.repair", "Evan Mann"
artfully composed this message within
. com on 03 Jun
2004:

My home warranty with American Home Shield (AHS) is up for
renewal. Today they really ticked me off.

I got American Home Shield as a new homeowner a few years ago. When
my first appliance failed (heat pump) I called them in, and the
technician reported that the unit had never been cleaned based on his
inspection. My brother was the previous owner of my house and is in
the AC heating business and did in fact, clean it regularly. They
wouldn't cover any part of the replacement or repair based on the
tech's report. I couldn't prove the unit was cleaned because it
wasn't done by a contractor who'd left a bill. I cancelled them in a
huff. They don't even let you talk to a supervisor on the phone when
you have a complaint.

--
Cheryl