On 06/03/2020 17:07, Robin wrote:
On 06/03/2020 17:00, David wrote:
On Fri, 06 Mar 2020 13:49:33 +0000, John Rumm wrote:

On 06/03/2020 08:53, David wrote:
https://www.howetools.co.uk/

They talk a good fight but are they OK?

Not tried them personally, but if you are paying with a cc, then you
have some protection from the cc company anyway, should it all go pear
shaped.

My main concern was warranty returns.

As I understand it your contract is with the retailer.


FTAOD:

yes, your contract is with the retailer and you have various rights
under the law against the retailer; but

a warranty is something over and above your legal rights against the
retailer that a manufacturer may - or may not - give you.

Yup, there is no legal requirement for the manufacturer to give you a
warranty directly (they have no contract with you), however I have noted
that many of the higher end brands will take on the responsibility from
the retailer - presumably to not only protect their brand reputation,
but also incentivise the retailers into stocking and promoting their
products.


--
Cheers,

John.

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