On Wednesday, 27 November 2019 10:28:33 UTC, Broadback wrote:
I got a flyer advertising a good deal. Fine except when I try to do a
speed check I have to log in, they ask for data (BT numbers etc) which I
do not have. How can I overcome this? their help system Is of not help
whatsoever! :-))

Having recently had our availability changed (from ADSL only to FTTP) - the *only* site that updated immediately was BT OpenReach's own site.

Most ISPs didn't know.