Gareth's was W7 now W10 Downstairs Computer wrote:
On 09/10/2019 03:57, Cynic wrote:
Probably has an oxygen depletion sensing thermocouple assembly. Try
cleaning it as a first step. Do you still have the installation and
service manual that came with the fire?


Yes, I have the manual but I'm not legally qualified to tamper with
any part of the gas system.


Well in that case bend over and drop your pants as youre gonna get
rogered.

If your fire doesnt have a remote control then I believe it uses a
€œconventional€� thermocouple. These only make an electrical connection so
youre not tampering with any gas connection.

If you have a remote it uses an €œoxy pilot€� assembly which does involve a
gas connection.

Personally Id tackle either but the former shouldnt deter you from a DIY
repair.

Your service man sounds like an utter shyster. The symptoms are totally
characteristic of a failed thermocouple and they only cost a few quid. It
*could* be the gas valve but only a con man would change that before trying
a new thermocouple.

Tim

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Please don't feed the trolls