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Nightjar

On 09/09/2019 11:47, wrote:
I'm trying to renew our house insurance (for reasons un-related the house is in my wifes name.

After trying unsuccessfully to do this on line as their site is ****e I reluctantly phone them

Listen to 2 minutes of waffle

Get human. Give him details of the insurance policy number, house name and address and wife's name when he asks me for her date of birth.

What ?

Why ? Data protection is the answer.

WTF has this to do with data protection. I'm not asking for any 'data' in fact I'm giving some...

It is a precaution against somebody trying to steal her identity and
giving them false information.

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Colin Bignell