On 9/6/19 10:39 AM, Ralph Mowery wrote:
In article , says...

Yeah, I've given up on HD except for tools, plywood and the free hot
dogs their HVAC contractor grills just outside the exit door during
seasonal promos ;-)

Over the years, I've had *big* problems with them on:
1. Whole-house carpet measuring, purchase, installation.
2. Washer/dryer purchase, delivery, installation.
3. Refrigerator purchase, delivery, installation.
4. Water heater warranty replacement.



Lowes is the only place around here with in about 25 miles. I have had
very good luck with them installing some carpet and wood flooring. The
contractors showed up on time or even called once to ask if they could
come about 2 hours eairly. The job was very well done.

I have had terble luck getting to bring out a stove and later a washing
machine. They call 2 or 3 times a few days ahead of time to say they
will be there and either never call or show up, or call and say they can
not make it that day a few hours before the time.


Lowes? I'll tell you about one of my experiences with Lowe's!

Their home delivery guy dropped a rather large top-of-the-line
over-the-range microwave oven a good five to six feet as he was
unloading it from his truck that was backed up my concrete driveway. I
refused delivery, asked for a new one, and unobtrusively scratched a
small "X" and my initials in the corner of the carton. Of course you
know that when the "new" one came the next day, there were my initials
on the carton.

I kept this one, took it to the store where we bought it and complained
to the appliance department manager. He said he didn't have any stock in
the store but could have one from the main warehouse delivered to me the
next day. I told him I preferred to pick it up right there at the store.
When I came back the next day, see if you can guess whose initials were
on the carton!

At that point, I asked to speak to the store manager. I explained to him
exactly why I was canceling the microwave purchase- along with the few
thousand dollars worth of major appliances I had ordered with it in
connection with the big kitchen remodel project we were in the middle of.

He didn't seem fazed a bit. That told me all I needed to know about Lowe's!

--
Why is it that the people who want more government control over your
life are the same ones who want you to be disarmed?