Self service checkouts in B&Q
On 14/08/2019 19:28, R D S wrote:
B'bye!
Our local B&Q have binned them off, took a long time for them to admit
it, but they have, they aren't helping anybody!
Sainsbury's, are you watching?
The problem is that the B&Q point of sales equipment sits on top of a
computer system that was only state of the art in the 1980s. B&Q cannot
even support contactless card payments.
As a result a member of staff has to intervene in self service tills in
90% of transactions.
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