On Monday, August 12, 2019 at 2:49:51 PM UTC-4, Ed Pawlowski wrote:
On 8/12/2019 1:44 PM, A K wrote:



I got a response from the franchise owner.

They did not address my complaint at all (loud music that was playing and I asked that the volume be turned down. They said they could not because "it was controlled by the office."

They sent two gift cards for 2 free deserts. The deserts were $2 each.

Their return address was a P.O. box. :-)

MacDonalds could care less about it's customers.

Which is why I will never give them my business again.


They've been hurting too. They really miss you and depended on you.
Yep, you showed 'em.

Idk what he wants. McDonald's Corp responded, he complained the local franchise did not,but a couple of days later, they replied, they sent him coupons for two free desserts. There are probably customers who think the music is too loud, too low, and just right. At least they acknowledged his complaint and gave him something.