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charles charles is offline
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Default Changes to bank web security

In article ,
Chris Hogg wrote:
On Mon, 05 Aug 2019 14:36:31 +0100, Chris Hogg wrote:


On Tue, 30 Jul 2019 10:50:02 +0100, Michael Chare
wrote:

Various banks are warning me that they will change the security
arrangements for accessing their online accounts. There appears to be a
need to be able to use their mobile phone app.

Should I conclude that I am going to need a mobile phone signal to
access my bank account from a PC?


I have just been into my bank to ask about this. I don't do online
banking, my mobile phone is about twenty years old, is seldom actually
switched on and is only used in emergencies (I don't know if it does
texting, and if it does, I don't know how to do it. I don't think it
does 'apps'. As far as I'm concerned, it's just a radio version of a
domestic line telephone), and I'm happy to admit to being a dinosaur
as far as phone technology is concerned.

In the bank, they gave me a PINsentry card reader, and told me to
follow the instructions if I'm asked for further identification beyond
the normal card number and security code on the back, when I attempt
to purchase something over the Internet as I have done in the past.

Apparently I'll be given several options for further identification,
including the following:

1) Approve through me Barclaycard App (which I don't have, so move on)

2) Text a code to my Mobile that I can then type into my PC to verify
who I am (which isn't an option either)

3) Something else that I didn't catch

4) Choose PINsentry card reader (which is the one that seems
appropriate to my situation)

On choosing (4), I'll be given an 8-digit reference number via my PC.
I then insert my card into the card reader, and press 'Respond' on the
reader. I then type in the aforementioned reference number, and press
'Enter' on the card reader, which in turn gives me another 8-digit
code that I type into the appropriate box on my PC screen, and the
payment should then go through OK.

Seems a little complicated but at least it holds out the hope of
something working rather than no longer being able to buy anything
on-line anymore.


Correction (I missed out a step): after inserting your card into the
reader and pressing the 'Respond' button, you type in your PIN and
then press 'Enter'. _Then_ you type in the reference number give by
your PC.


On the Lloyds' card device I use - you insert your card, press identify and
then enter your 4 digit PIN. An 8 digit number will appear in the window
whci you then type into your PC.

--
from KT24 in Surrey, England
"I'd rather die of exhaustion than die of boredom" Thomas Carlyle