Chris Hogg posted

4) Choose PINsentry card reader (which is the one that seems
appropriate to my situation)

On choosing (4), I'll be given an 8-digit reference number via my PC.
I then insert my card into the card reader, and press 'Respond' on the
reader. I then type in the aforementioned reference number, and press
'Enter' on the card reader, which in turn gives me another 8-digit
code that I type into the appropriate box on my PC screen, and the
payment should then go through OK.

Seems a little complicated but at least it holds out the hope of
something working rather than no longer being able to buy anything
on-line anymore.

It isn't complicated when you get used to it, I've used it for Lloyds
business banking for years.

--
Evremonde