On 03/07/2019 15:05, GB wrote:
On 03/07/2019 14:16, Gareth's was W7 now W10 Downstairs Computer wrote:

My irritation was the time and cost involved in returning something
of only £17 value; the post office is a mile away and almost impossible
to get a parking space here in Chippenham during the working day, let
alone the cost of parking (which I don't know because of its cost, I
avoid it all the time.


It's actually dead easy to return stuff.

Click Account .. Orders ..Â* Find the item ... Return or replace item

It asks for a reason. Choose faulty or not as described. They'll come
and collect it FOC.


That's my point. They have (England) no procedures in place to collect
it. All return options offered involve 3rd parties some distance away.