Tim R:

Since there are speaker selectors then the speakers, in theory,
should not be canceled by plugging in headphones. On my 1990s
era JVC receiver, I have to remember to deselect all speakers
when listening via headphones, or I'll still be sharing what I'm
listening to with the wife - or the neighbors...! And speakers on
buss A, B, or both can still be driven with it while listening to
headphones, so I have to remember to select them out.

Sounds like yours has got some serious main board(motherboard to
us PC geeks) issues, or soldering issues.