"Fraser" wrote in message
...
Hi All,

My 3.5 year old Toshiba 32" widescreen has died, due to a faulty picture
tube. The problem is that now and again the green gun overloads, filling
the
screen with a green zig-zag pattern, then the TV shuts down. The repair
shop
say this is due to a bad design in the picture tube, causing overheating.
This is a well known problem in this tube (Philips) apparently, and this
tube is no longer used in new products.

Now, my question is, can I get Toshiba to provide me with a replacement
picture tube without me having to pay for it? IMHO, the set was very very
expensive when I bought it, and a three and a half year life span is
simply
unacceptable for something like this. Is there any recourse under UK law
to
do this? I was thinking about going along the usual "fit for purpose" and
"merchantable quality" lines. Does anyone know of any successes/failures
of
people trying to do this?

I've googled around, but couldn't see anything. I swear I read/heard
something about forcing electronics manufacturers to repair out with
warranty, but I can't remember or find the source.

Thanks in advance,

Well all I can say is if you enjoy viewing anything in widescreen format you
deserve all you get, its a bloody stupid format, which seems set
to ruin my TV enjoyment for ever. If your TV won't work have a look
out of you letter box, you will get a similar effect to WS.
I believe I mentioned here earlier that WS tubes would be more
prone to failure for various reason which I won't explore here.
Why not but a portable and a mignifying lens which stretches the
picture horizontally? It will be a lot cheaper and more reliable.

I doubt you will have much luck complaining, because you bought
a WS in the first place you are already marked out as a mug with
more money than sense, so they will not be forthcoming.

Harsh word I know, but true.
But anyway have a Merry Xmas.


--
---------------
regards half_pint



Fraser.