On Sun, 12 Aug 2018 22:26:21 +0100, Andy Burns
wrote:

Theo wrote:

if I go to the shop and they have one in stock, they'll only give me a
credit note (valid 12 months) if I need to return it

There have been warnings about that before, where they've "forced"
people to take a credit note, when it should have been a refund

Why should it have been a refund assuming it worked and was bought in
the shop?