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Roland Perry Roland Perry is offline
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Default Smart meter replacement 'Smart energy display'.

In message , at 14:15:44 on Sat, 21 Jul
2018, Harry Bloomfield remarked:
If the vendor has lost (or otherwise fails to hand over) the SED, how
easy is it to get a replacement?


If supplier wants to retain customers, I suspect it would be quite easy
and no cost to the customer.


You'd think that, but is it in fact the case?

[Sorry I should have said they have a BG electricity meter, don't know
about the actual gas meter].

I understood the display needed to be paired to the meters HAN.


Is that something a customer can do, perhaps by pressing buttons on each
within some fairly short time window?
--
Roland Perry