When we wanted our kitchen replaced some years back, I roughed out what
we wanted on graph paper - I made some scale footprints of units and we
moved them around. We then went to several places, picked one, got them
to do a design, got a price etc, and made a decision. As the units were
a standard size, we were able to make some last minute changes- within
limits- eg we swapped the (under counter) fridge and freezer around.

I'll be going back this lunchtime to ask for more explicit information.

It's clear their "default" preference is to to use the design service,
and indeed we will....along with those of a couple of other vendors.

Have not yet checked out Howdens (mentioned elsewhere).
They have a local depot so will also check that out today.

Haven't checked recently but they used to have a tradesman only policy
and will send you away if you are a domestic customer and start to ask
prices

tim


Actually in this case I do not envisage doing the installation, so am not
averse to a "full service" proposal.....which appears to be the vogue
these days.

The quality of the hardware is critical so kicking the tyres is important.

Will see what they have to say!