"Clive Arthur" wrote in message
news
On 08/01/2018 14:49, Tim Lamb wrote:
In message , Clive Arthur
writes
On 07/01/2018 21:23, Tim Lamb wrote:
Barclays wanted some personal details and dumped me in Docusign... spit!
Now class, how do you write the month in three characters if it is not the first
three letters?

Like they do with railway tickets?

As a car owner that is a bit obscure to me:-)


https://static.independent.co.uk/s3f...il-tickets.jpg


"JNR" - so only the one month as an example; and which is far from intuitive,
And differs from the previous suggestion which was to use lower case. Where
case should be irrelevant to the input anyway .

Barclays/Docusign appear to be departing from best practice

With a limited number of options - 12 in this case - the choice should be made via a
drop down/rotating menu where the opition is highlighted. so as to defeat any possibility
of malicious keystroke logging

Keyboard input should only be adopted where the input possibilities are impossible
to anticipate.

They used to use dropdowns for the secret word input on the Barclaycard site
but have abandoned that on there too.



michael adams

....