In article ,
whisky-dave writes
On Friday, 5 January 2018 14:08:30 UTC, Dave Plowman (News) wrote:
In article ,
Huge wrote:
Hardly DIY is it, why don't the supermarkets give a small discount to
customers who do it themselves?

Which is one of the reasons I generally won't use self-service checkouts.

With most of those round here, you have the option of queueing up for a
checkout, or sailing straight through self service .

Why do you think they make you queue ?
Is it because it's cheaper for them or is better for you ?

(I hardly ever shop at
busy times).

Some of us don't have that choice, my flatmate used to go to tescos at
about 5am she said there was hardly anyone there.

.I value time wasted in queueing more than putting one over on
the supermarket coffers.

I'm not intereted in that either. Years ago an ASDA open up near me so
I gave it a try they had about 30 till points (before self service
existed) but they only had 4 or 5 open quite a few peole were getting
agitated by the 5+ queues at each checkout, so I walekd off saying to
someone workign their that they can either take my money at the till or
get someone to put the stuff back on the shelves all I got was a sorry
we are short of staff so I walked out leaving my basket on the floor.

I've noticed that 1 in 3 have a problem with self service, when I'm
ready to pay I look at the queues in sainsbury and I almost always get
out of the store quicker if I use staffed checkouts They have one Q for
the self service that leads to about 8 tills. I can make a mental note
of the last person in that Q and genrally speaking I can join a staffed
till and get out the shop before I would have if I'd joined the self
scanning Q.

In the future I suppose hat they might decide not to bother putting
stuff on shelves but just leave it on the palletes, maybe get poele to
go to the lorry and help themselves.
Remmeber self service arren;t there to make the customers life better
it's to increase profits by employing less staff, using the customer as
the robot.

Nonsense. Self service was introduced for the benefit of customers with
a small number of items so they didn't have to queue behind a large
trolley. It's ruined by the dickheads who put a trolley load through at
about 1 tenth of the speed of a manned checkout.
--
bert