Hi. I had a Rockdoor fitted recently. I have a small problem. The key can't be turned unless I pull on the door at the same time. Leaving, I have to push. I can see that the seal is not evenly compressed around the door. It's tight at the top and bottom but not in the middle. As if the frame or door is bowed.

After weeks of saying that's how these modern doors are, someone has had a look and explained to my wife that our bricks are not even such is causing the kink.

I can't see how that would bend the frame in that direction.

What do people think and how could I get a second opinion?

Thanks.