On 17/06/2017 15:56, Dave Plowman (News) wrote:
In article ,
Bob Minchin wrote:
Yes, although I've yet to find the receipt. I'll give them a call anyway
- the batteries are date stamped, and about a year older (and with a
different model number) than the other two.


If you paid by card and can dig out a statement, I've heard they will
consider this as proof of purchase. Combiner with the date stamp they
can't really wriggle.

That's good to know - thanks.

Some companies can be very helpful.

I don't know about Lidl, but I purchased an RAC OBD2 reader from Argos
when my wife's Matiz had a problem and I needed to read it on a Sunday
afternoon. Months later, I wanted to read codes off my Focus and found
it said there were none, despite the MIL being lit. A check with a more
sophisticated, but less convenient reader that I'd since purchased
showed the codes.

I had no receipt, hadn't kept the card statements and had since had my
card changed. I went back to Argos saying that as it could not read one
of the most common cars on the road, it was not good enough and asking
whether their till system kept a record of sales, but they only kept the
records for 30 days. Despite this, they took the reader back, said that
they could not refund the money under the circumstances, but gave me a
credit note to the full value. Excellent service.

SteveW