I am getting water pooled at the front bottom of the refrigerator side of my
7 year old GE Monogram refrigerator (42", side-by-side, compressor on top).
The water appears suddenly and is likely related to the self defrosting. The
GE hot line says it is likely a plug in the drain line. They will not tell
me where it is or how to unplug it.

Can anyone offer help. I would like to avoid a service call if it is
something that a reasonably adept homeowner can fix.

Thanks,

Joe M