Leon lcb11211@swbelldotnet wrote in
:
On 1/15/2017 7:16 PM, Larry Blanchard wrote:
The problem here is that there's no "money back", there's just
replacement. What if the tool is no longer available or the new
owner drops it from the line?
This happen all the time, products being discontinued. Typically
something of equal value is substituted.
That's exactly what happened to my Craftsman tape measure. Last month, I
took it in for warranty replacement, and since Craftsman no longer brands
tape measures, the guy at Sears exchanged it for a 30' Stanley. He did
explain it was a one-time exchange, and the Stanely wasn't covered under
the Craftsman warranty.
Puckdropper
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