On 22/11/16 15:59, Ralph Mowery wrote:
In article ,
lid says...

The battery is new and fully charged.

What could be the reason? TIA for any suggestions.

Probably bad capacitors on the mommy board.


Have they been told to stand in the corner?

OP, Try this step by step.

Unplug the power adapter.
Pull out the laptop's battery.
Press and hold down the Power button for 45-60 seconds.
Release the Power button.
Put the battery back in the laptop and try starting it.

--
Adrian C