I now have ventured out of my league on this, so I will shut up now. I was
just throwing out thoughts.

Thanks.

"Tom G" wrote in message
...
"MF" wrote in message

If I am remembering this original post, you have a space at one side of
the
door at the bottom. Pardon the obvious and perhaps insulting 'duh'
questions, but have you put a level on the bottom of the door and on the
concrete below it to see what is not level? Perhaps even the sides of
the
opening, for that matter. If it is the door, I would think the
'clueless'
installer would have to do some modification to fix it.

Nope, the facts are as given. And the installer was not clueless, he was
great.
He brought the situation to our attention. After our install, he left that
company. The people sent out afterwards to try to remedy the situation
were the
clueless ones.

Even if the house itself is off, seems to me one of the side mounts
could be
moved up or down
a little to balance the situation.

I don't understand what you mean. The door operates perfectly now. It is
level,
plumb and balanced. Wouldn't your suggestion bring it out of level?