On Monday, October 24, 2016 at 1:43:39 PM UTC+1, Andy Burns wrote:

About 5mm up from the bottom of the euro cylinder

PS - I got the door open! Here is a photo of the gearbox I removed (with cover removed):

http://fffbook.com/lock1.jpg

I can;t see any stripped gears, but the ring-gear still doesn't seem to engage. The paper sticker is in German. Any tips on finding an affordable replacement?

Thanks again,

JD