Take it back to where it was supposedly repaired an demonstrate that it
wasn't fixed.

It does sound like a mechanical problem that should have been taken care
of by replacing the rubber parts and a good cleaning. I don't know if
that's what a "service kit" is supposed to be.

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(Eric G) writes:

Try Telepart, or Grandata for replacement heads, unless you are rich
.you want the "replacement" head not the OEM one. While you are there,
get the relevant service kit and replace all the consumables (pinch
roller, idler, belts, etc).

-A

The above was quoted from a recent post on a VCR repair problem.

I brought my JVC vcr in to be repaired at an "authorized" JVC repair
depot almost three weeks ago. There was no picture, just grainy black
and white lines and the sound was slowed down to half speed or slower.

The machine is more than ten years old but has given me virtually no
problems in the past. The new problem started after I popped in a
commercial promo tape distributed at our school.
There were no symptoms whatsoever before I played this tape.

Any tape inserted after this 'promo' tape resulted in the same problem
mentioned above.

I picked up my 'repaired' VCR last night (had to drive to another
city). Today when I put in a first tape, the same problem occured.
I took it out, put in a second tape and the tape played OK for a few
minutes, then displayed some of the same problem symptoms. I started
the tape again and it was OK.

I waited about twenty minutes, and then tried the same tape followed
by several other good tapes and the same old problem was back. I
couldn't get any tape to play properly.

I quoted the above message because it mentions
get the relevant service kit and replace all the consumables (pinch
roller, idler, belts, etc

My repair sheet mentions 'sevice kit' used for parts and that's it.
Parts were just $17.

I'm obviously not too happy about the repair.
What would you do if you were in my situation?
Thanks! Eric