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Jim
 
Posts: n/a
Default first time post, Dell 1700fp LCD monitor, has Blue background color, won't adjust to normal

This is the first time I have posted a message so I'll apologise in
advance in case I screw up posting this.

Here is my problem. My monitor (17" Dell flat panel) has too much
blue color in it, otherwise the picture is fine. The monitor's self
test says it is OK. The monitor's color control menu works when I
adjust red and green but nothing changes when I try to adjust blue.
The ATI graphics card in my computer also has color adjust and again,
red and green change but blue does not. It is more accurate to say
the screen kind of "shimmers" when I try to change blue, but the color
does not change. Restoring factory defaults, no effect. Hooked up to
a different computer, still blue. Different cable, no change. Where
there should be a black background, such as during the self test or
screen saver there is a blue background.

Dell support, not interested, too old and I am not the origonal owner.
Local shop offered to have a go, no warrenty at all, in fairness to
the shop, I was talking to a sales person not a tech, I may go back
but I would like to have some idea what the chances of success are and
"no warrenty at all" does not inspire confidence .

I partly dissassembled it, exposed some circuit boards looking for
something obvious like a loose connection. That is about the extent
of my tech expertise. I pulled and remade the connections. No
change. I did not go all the way to the lcd panel since the
flourescent tubes work and I cannot do anything with the panel any
way. I have spent hours looking for troubleshooting hints on the net
but most of what I found pertains to CRT's. I did find this
newsgroup, maybe someone has seen this problem before.

The monitor's innards are Samsung.

If somebody can tell me what the problem is I would appreciate it. If
the fix is easy, I am up for it, but if it is beyond me at least it
would be nice to have some knowledge of the problem when I go back to
see a tech.

Thanks for reading this wordy post and for any help you can offer.

Jim