"David L. Martel" wrote in message ...

Have you tried Customer Service?

Not since they moved off shore. A few years ago they were extremely
helpful but now all they do is refer to website or read some rote nonsense.


Not since they moved off-shore? Orlando Fl is where they claim to be.
So it's been years since you've tried customer service? Why do you think
that customer service, which you haven't called is still bad?
It's an 888 number.

Dave M.

Well, I took your advice and called it and by golly I got a real Floridian! And the feller knew his stuff. He said the indoor version used the same motor & grease as the outdoor version which would stand up to 20 deg F or lower - which is the number I gave him.

Saved me a bunch of work. Next time I'm over at that house I will look at it again and see exactly where it could be binding.

Thanks again Dave - first step, read the manual....