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rusking
 
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Default Downloading Sony manuals.

My point is
if we just want to find the value of a burnt out resistorin a TV
$300 is a bit much for a schematic.
Rus

"Leonard Caillouet" wrote in message
news:BVZqb.405$5e.77@lakeread06...

"rusking" wrote in message
...
How much !
$300 a year for downloads!
( probably with a helpline etc. )
Without being able to see what's available first.
Only the big boys can afford that.


I run a small shop with just myself and a trainee that I hope to make into

a
real tech. It has easily paid for us.

More broken Sony **** heading for the landfill sites.


No, just to the guys who mke the investment. We do lots of Sony and are
efficient at it. Others who don't do the training and invest in the

service
subscription find them near impossible. That's ok with me.

Why don't Sony do the descent thing and allow downloads at say $7 a go ?
We will have to start advising our customers to buy another brand next

time.
Russ



Well, I can see both sides of the issue. The subscription fee does weed
out the less serious servicers, but it also affects the availability of

good
service in areas where there are few subscribers. This is less of a

problem
for Sony because they have a much larger network of ASCs than many mftrs.

A
company like JVC, for instance has bigger holes in its servicer network.
Hitachi gets kudos, IMO, for offering its service support for free to any
shop that signs up on their site. They are getting lots of sales

referrals
from servicers for this reason. Could be why they are making a big dent

in
Mitsubishi and Toshiba's RPTV share in many markets.

I believe a much bigger issue is the lack of quality training from the
mftrs.

Leonard Caillouet