On Thu, 16 Oct 2003 11:02:40 -0400, "Jerry G."
wrote:

Find out the Samsung service rep for your area. They will sort this out for
you. If it is not a failure in the set that requires service, they should
be able to help you over the phone. There may be a sequence to re-set your
user settings, and the set will work again. We are servicing some models of
equipment, where there is a master user reset, and all is working normal
again.

--

Greetings,

Jerry Greenberg GLG Technologies GLG

As your son have discovered, the samsung service mode is very easy to
get in, via remote's buttons pressed in right sequence, one after
another. Get tv brought in at samsung authorized shop.

Most of other brands requires combined two or more buttons pressed at
same time in right order so it's harder to mess up.

Cheers,

Wizard