In article ,
michael adams wrote:
As I posted further up the thread, I'm not sure how this proves that the OP made a
purchase at the relevant time unless

Unless nothing.

The CC transaction will give the location and exact time and date.

Even the till receipt has my name on it.

You can't really get a much better standard of proof than that.

Quite.

The fact that the claimant may have to jump through hoops to
satisfy themselves that the OP is speaking the truth as he
claims, or in the end find themselves unable to do so, is
entirely their problem. Not his.

My feeling exactly. And although I could easily enough provide a copy of
the receipt in this instance, I wouldn't be able to if it was simply
groceries, as I don't keep those. And it would be a very odd shopper who
did.

Its not for the OP to jump through hoops to prove anything.
Not even to answer letters or emails.

It's up to the company to either swallow it, or take him to
Court and when judgement goes against them, at a bare minumum
pay him his costs when he produces the CC evidence as supplied
by his CC provider which proves he was speaking the truth.

--
*If you think nobody cares about you, try missing a couple of payments *

Dave Plowman London SW
To e-mail, change noise into sound.