On 17/09/2015 13:04, Tim+ wrote:
"mark" wrote:


Any pointers?

Tell 'em to eff off.

Plusnet are basically a BT subsidiary who offer better prices (generally)
and better customer support. There's no reason that a BT line should be
faster or more reliable than a Plusnet one as they're the same lines.

It maybe that your neighbourhood has just been upgraded to FTTC (fibre to
the cabinet) and BT are trying to get their fibre offering in the door to
you before you've checked out Plusnet's pricing.

Tim


+1