David,

Thanks for taking time to write back.

At the top of the screen, a line that is ~1.0 cm from the top edge at
the left side of the screen is ~2 cm from the top edge of the screen
at the right.

Text scrolling by at the bottom of the screen is about 7mm above the
bottom edge at the left and dips below at the right. My kids are grown.
I no longer find a protractor around the house to measure angles. The
effect is pronounced and annoying.

BTW, David, if you re-read my original question, you will see that the
degree of tilt was not so very relevant to my actual, specific question.
I was asking if there is a service mode control, accessible from the
remote, that would permit me to adjust said tilt. I never got a clear
answer from someone who knew one way or the other. Do you know?

Thanks again for all the effort you put forth to help me find the
answer to my question.

Don

David wrote:
Then next time you post for suggestions, post some important relavent
information.

"Somewhat tilted" has a very large interpretation of what that means. That
is why I tried to give you the information of what is 'normal' and can be
due to the earth's magnetic field on a 27" size set so you could compare how
much it was off and how to see if it move into the correct position.
Samsung is well known for very wide variances in tolerance due to the cheap
design and often uses bonded yokes to the picture tubes making no
adjustment possible.

D
none) ""campbell\"@(none)" wrote in message
...

David wrote:

A 16" is too small to have any kind of tilt correction for the earth's
magnetic field.


Who said that the earth's field is doing this? This is more like an
adjustment of trapazoidal distortion on a monitor. I have many and I
have them adjusted quite nicely. The picture on this TV is out of whack.
Tilted so blatantly is just plain bent.


Even if the shop 60 miles away did check the adjustment, which probably

is

within specification, any direction you face the tv set is going to

cause

tilt one way or the other.

Sounds like you're making the assumption that I'm too picky. Thank you
so much for your 'objective' opinion, in spite of having not seen
the picture. I think you're wrong, but you've done me a favor.
You've convinced me that I should just make the trip to
the retail store and trade them since I think most techs probably
have your level of contempt for the customer. I don't need someone
who can't see and doesn't care doing an adjustment that they'll
probably screw up.


Just exactly how much tilt are you seeing? A 27" size tv can have as

much

as 1/2" across the width of the screen in the middle and still be within
what the earth's magnetic field could be causing.

My 13 year old Sony 27 inch TV has none of that tilt. It's picture is
nicely aligned and has been since it was purchased.


If you face the tv set either directly east or west does the tilt seem

to go

away? If so it is probably adjusted properly.

Nice of you to ask after assuming that I've tried nothing and have
simply been overly critical. No, the tilt is quite obvious regardless
of orientation of the set. The defect is marked and quite annoying:
text running across the bottom of the screen on several channels is
shaved badly at one side. Parallel lines across the top and bottom
are markedly askew. $60 TV's at Walmart perform better. If that's
within specs, the specs are bogus.

Thanks so much for your helpful input.


David

@(none) ""campbell\"@(none)" wrote in message
...


I have a brand new 16" Samsung TXN1634F color
TV with a somewhat tilted picture. Nearest Samsung
warranty shop is 60 miles away. Is this adjustable
via a service mode? Or is it going to involve going
into the cabinet and mechanically moving the yoke?

Does anyone else have experience with this set? I
could trade it back to the retail store if I drive
a little farther than the service shop.

TIA
Don