Agreed John. However I've been doing this for over 35 years. I find that
giving the customer the information, not the expertise, is not considered a
loss. Having the customer put enough trust in you to actually let you into
their residence so you can give them and estimate and diagnose the fault
tends to expect recripical benefits. IMHO A/J
"John Del" wrote in message
...
Subject: Zenith Rear Projection TV/Model PV4655LK9
From: "Arthur Jernberg"

. If you indeed paid the service tech to
diagnose the set then he should have left with you a report as to what
items
are needed for comprehensive repair, however if the service was preformed
"FREE" then you have what you compensated for.

An "estimate charge" should not cover the actual part failure, the part
number,
and instructions on how to replace it. Any tech who does so won't be in
business long.


John Del
Wolcott, CT

"Nothing is so opportune for tyrants as a people tired of its liberty."
Alan Keyes

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