Tim Watts wrote:
OTOH sometimes the insurer doesn't even understand their own product.

Them: Got any flat roofs?

Me: Yes:

Them: How much, by percentage?

Me: Percentage of what? Plan area or physical surface area? Do I include
or exclude bays?

Them: ???

:-)

I recall one from many years ago - travel insurance.

Them: I see you list mountain climbing an activity. How high?

Me: How high above the ground, or how high above sea level?

Them: ???

--
Mike Barnes
Cheshire, England