trader_4 wrote, on Mon, 22 Dec 2014 06:51:01 -0800:

Besides, I'd bet 99% that nothing is wrong with the power.

I'll check that the white (neutral) has no voltage difference
with green or bare (ground), and that the black (hot) has
line voltage (120VAC) to both the neutral and ground, but, like
you, I am 99.9% sure that can't possibly be the problem.

The problem is "probably" described in this flow chart though...
https://c4.staticflickr.com/8/7506/1...6bb628a5_c.jpg