Thread: Woodcraft
View Single Post
  #47   Report Post  
Posted to rec.woodworking
Bob La Londe[_7_] Bob La Londe[_7_] is offline
external usenet poster
 
Posts: 1,768
Default Woodcraft

"Bob La Londe" wrote in message
...
"Bob La Londe" wrote in message
...
"Bob La Londe" wrote in message
...
I need a few cast iron saw extensions for a project. The SawStop ones
claim to be ground to within .0001. (I will be surprised if they really
are, but very pleased.)

Rockler has them for less, but after the heavy freight charge they are
much more expensive to my door.

Woodcraft shows basic shipping as free saving substantially on the net
cost. Other than the 7-10 day lead time per Woodcraft are there any
issues with Woodcraft?

FYI: This is for a metalworking project, but since the basic frame work
pieces are associated with woodworking tools...


Well, I don't know if I will ever receive the table saw extensions.
Atleast not from WoodCraft.

Their website never showed the order in the history. (Even now) After a
couple days I contacted them and asked when it would ship. I was told it
would ship on Monday. (Last Monday).

I was concerned since there was a hold on my credit card that was larger
than the purchase should have been, so I contacted them to confirm I was
going to get the free shipping indicated on their website. On Tuesday I
received a message saying I was being charged a rather significant amount
for shipping, and wanting to know if I wanted to cancel the order. I
replied that if they had actually already shipped the day before like I
had been told I would accept them and chalk it up as a lesson learned,
but if it had not shipped I wanted to cancel the order, but to please
advise me either way. I never heard back. I know it's a holiday, so
I'll wait until Monday and see. My credit card still shows the hold, but
not a charge. I probably won't buy from WoodCraft on-line again.

Now for the big insult. I have received atleast one SPAM per day from
them ever since the initial order. Some days I received two.


I continue to receive daily SPAM from Woodcraft. I was too busy taking
care of customers yesterday and today to mess with it, but when I walked
around the front of the shop this evening there was a package from them.
It contained one (1) (not the four (4) I ordered) cast iron wing, and
tracking shows it did not ship when they originally told me it would.
This is just a big cluster. I doubt I'll ever order from them again.
Since they don't have a local store I can speak to the quality of counter
staff. My CC still doesn't show a charge. Just the hold. I have not
heard back from Woodcraft about the situation since last Tuesday.

I have since found two other sources for the same price with free shipping
on this item. Both confirmed free shipping. Woodcraft might be wonderful
in person, but my on-line experience was horrible and its still not over.



Well, they have now charged my credit card. For the full amount for four
(4) leaves, and $125 for shipping. I've only received one (1) leaf and it
was shipped AFTER I notified them to cancel the order. To the guy who said
I'ld have to try them to know for sure.... what did I ever do to you? You
could have just told me they were an unethical organization and their
on-line sucks.