"Bob La Londe" wrote in message
...
"Bob La Londe" wrote in message
...
I need a few cast iron saw extensions for a project. The SawStop ones
claim to be ground to within .0001. (I will be surprised if they really
are, but very pleased.)

Rockler has them for less, but after the heavy freight charge they are
much more expensive to my door.

Woodcraft shows basic shipping as free saving substantially on the net
cost. Other than the 7-10 day lead time per Woodcraft are there any
issues with Woodcraft?

FYI: This is for a metalworking project, but since the basic frame work
pieces are associated with woodworking tools...

Well, I don't know if I will ever receive the table saw extensions.
Atleast not from WoodCraft.

Their website never showed the order in the history. (Even now) After a
couple days I contacted them and asked when it would ship. I was told it
would ship on Monday. (Last Monday).

I was concerned since there was a hold on my credit card that was larger
than the purchase should have been, so I contacted them to confirm I was
going to get the free shipping indicated on their website. On Tuesday I
received a message saying I was being charged a rather significant amount
for shipping, and wanting to know if I wanted to cancel the order. I
replied that if they had actually already shipped the day before like I
had been told I would accept them and chalk it up as a lesson learned, but
if it had not shipped I wanted to cancel the order, but to please advise
me either way. I never heard back. I know it's a holiday, so I'll wait
until Monday and see. My credit card still shows the hold, but not a
charge. I probably won't buy from WoodCraft on-line again.

Now for the big insult. I have received atleast one SPAM per day from
them ever since the initial order. Some days I received two.

I continue to receive daily SPAM from Woodcraft. I was too busy taking care
of customers yesterday and today to mess with it, but when I walked around
the front of the shop this evening there was a package from them. It
contained one (1) (not the four (4) I ordered) cast iron wing, and tracking
shows it did not ship when they originally told me it would. This is just a
big cluster. I doubt I'll ever order from them again. Since they don't
have a local store I can speak to the quality of counter staff. My CC still
doesn't show a charge. Just the hold. I have not heard back from Woodcraft
about the situation since last Tuesday.

I have since found two other sources for the same price with free shipping
on this item. Both confirmed free shipping. Woodcraft might be wonderful
in person, but my on-line experience was horrible and its still not over.