I have 2 rotary phones that have dial tone and receives calls. Unfortunately, I cannot dial out on either phone. The first phone was purchased appx 1 month ago from a local 2nd hand store. The phone company has serviced the lines and added jacks as requested appx 2 weeks back. The tech had stated that there was a problem with the first phone. The second phone was received on 9.29 and I still have the same issue. Is there a simple fix?