On Sunday, September 21, 2014 9:47:31 PM UTC-6, Julie Bove wrote:
wrote in message

...

On Thursday, September 18, 2014 4:16:08 PM UTC-7, Julie Bove wrote:



In April or May we had a new garage door opener installed.



When I got back with the phone, he told me that he had

reprogrammed the unit. Not sure how since he had no ladder

or step stool and I had only been gone for less than a minute.

Maybe 20 seconds. Then he said that we needed o put in 123455.

Say what? How could 12345 have worked all this time?

And we did not have to press the # either. Just the numbers,

although my instructions say to press the # button.



Can you find the model number by matching your opener, including its

accessories (keypad, remotes, wall console), to a picture at

HomeDepot.com, Sears.com, or Amazon.com?



You can get instructions from Chamberlain's website, but I think

that requires specifying the model number. However Sears.com

sells both Chamberlain and Sears Craftsman brand openers (made

by Chamberlain) and has user manuals available on each model's

web page.



You can change the PIN of the keypad unit without pressing the

purple button on the overhead unit if you can get the current

PIN to work: Enter the current PIN, then press and hold # until

the overhead unit blinks or clicks. Then enter the new PIN and

hit ENTER. With my Chamberlain, you don't normally press #

after entering the PIN, and the PIN can be only 4 digits, not 5 or

6.



With some models you can also program the other remotes without

pressing the purple button on the overhead unit, provided the

wall console has more than one button. Some require pressing

and holding the LIGHT button and then then the open/close button,

while other consoles have a LEARN button, possibly hidden behind

a swing-up lid:



http://i.sears.com/s/d/pdf/mp-tc/spi...rod_1009154912



http://download.sears.com/own/spin_prod_660159701.pdf



However the following model does not allow configuring the remotes

through the wall console because it has only one button:



http://download.sears.com/own/spin_prod_683911801.pdf



It may be possible that installing a multi-button wall console

will allow programming the remotes through it, but I wouldn't

be surprised if the overhead unit isn't designed for that.



If you phone Chamberlain, beware that they have 3 levels of

employees: installers, technicians, and senior technicians,

and you probably want to speak with one of the last two.



You will think that I am stupid but I don't know what the PIN is. Would

this be the passcode minus the last two zeros?

NO!!!