Leo,

That was not a snide remark and as valid as any other comments that have
been made about Oneway. Their little case of price fixing seems to be
forgotten I guess. As I recall, that got a bit of press in this ng, so
they're not as pristine as you would like everyone to believe. They may make
a good product but don't hold them up to be angels and that everything they
do is perfect.

I've shipped a number of items between the US and Canada and saying two
weeks is acceptable, well - only if you don't mind waiting. I'd rather pay
for quicker delivery than have a piece of equipment down for that long. But
when you consider that this was a warranty item, Oneway should have sent a
new one right out.

But hey, if you're happy with that kind of service then great. I would
expect better.


"Leo Lichtman" wrote in message
...

Bob S. wroteclip) But to get back on topic, if you think the time of 3
weeks
for a repair is a good deal, that's fine, I don't but that shouldn't
matter
one way or the other to anyone else.
^^^^^^^^^^^
Can we drop this now? If your object is to eliminate trolls, please don't
do what they do.

As far as turn-around time is concerned, it has been pointed out that most
of the delay was actually due to shipping. One-way is not responsible for
that. One-way has an excellent reputation, both for product quality AND
service. A snide remark about their service department brought forth a
rather mild response, and it should have ended there.