On 3 May 2014 17:57:35 GMT, KenK wrote:

Tony Hwang wrote in news:RmV8v.640747$dK.420314
:

Lately many web sites have live chat. Some are very good.



Never tried that. Perhaps I should.
Live chat takes out the "thick accent" variable. You don't know if
you are communicating with Texas, Mumbai, or Londonderry, or anywhere
else when you are on chat. Which often does make it work better than
voice comm.