On Sunday, April 6, 2014 5:06:49 AM UTC-4, K Wills wrote:
On Sat, 5 Apr 2014 20:19:44 +0000 (UTC), "Danny D."

wrote:



On Sat, 05 Apr 2014 14:41:56 -0500, K Wills wrote:



In my case, I feel I was deceived by deceptive advertising on T-Mobile

LG Android phones which advertised 4GB of internal memory



How much memory did/does yours have?



I understand your point.



a. LG says it has 4GB of internal memory.

b. T-Mobile says it has 4GB of internal memory.

Therefore, I must assume the phone has 4GB of internal memory.





It probably does.



My question is, how is a consumer supposed to know that this 4GB

of internal memory turns into, in reality, only 600 MB of internal

memory for app and appdata storage?





Your phone likely has the four GB offered. But, as with all

computing devises, this isn't the amount of free memory you'll be able

to use.



Where is *that* information located?





Probably near the bottom of a print ad. Along the bottom of the

screen for TV.



It's not like that's not an important datapoint.



I feel the carrier should tell us this information *before*

we purchase the phone, since, I believe, it's impossible for

a consumer to *know* this important information without not only

having the phone in their hands, but also adding their google play

account and trying to install apps onto the SD card (and failing).





Since at least Gingerbread, installing to the SD has not been

possible. Or, at least, I've not been able. Although, as I mentioned

before, I've not tried with Jelly Bean.



If the carrier won't tell us, how are we supposed to know that a

particular 4GB phone is, in reality, only a 600MB phone?



I think you're confusing total memory with available memory.

Common sense should have let you know that you wouldn't have all four

GB of memory for use. The OS will use a good chunk. Then you add any

apps you're using.



Agree with the above. And even if you knew how much free memory
it had, I'm not sure how you'd know how to calculate what apps
you could install. I haven't really paid attention when installing
apps on my phone, but I don't even recall it saying how much memory
it needed as a minimum, etc. I can think of three possible solutions:

1 - Look at the apps that are installed and you can see on the phone
how much memory they take. Are there some big ones that he can do
without?

2 - Is it possible that something is corrupted on the phone and it's
not actually that it's really out of memory? Like maybe some apps
didn't install or uninstall completely, etc? In that case, is there
some kind of cleaner utility available that he could run?

3 - Similar to #2, reset the phone to it's original state, start over
re-installing apps.

As for a legitimate consumer complaint, I don't think he has much of
one. Sounds like the phone does have 4GB of memory. They can't know what you
intend to load and maybe not even how much memory the phone will have
without any apps. I would think the OS size could increase after
you buy the phone if new releases come out, bugs are fixed, etc.

I have an Android I bought in Dec. It has 4GB Flash, 1GB ROM.
I've loaded probably a dozen apps. Just checked it and it shows I
have 1.95GB total space, 1.13 avail, apps are taking up .62GB. I don't
have much in the way of say photos or videos stored. But if that were
the problem, that can be re-located to external memory card,
leaving more space for apps.