On 2/9/2014 9:36 AM, Jeff Thies wrote:
On 2/9/2014 10:20 AM, Swingman wrote:
On 2/9/2014 8:55 AM, Jeff Thies wrote:

I needed a 16mm to remove a faucet a day ago. Every metric set I have
jumps from 15 to 17...

Damned faucet manufacturers seem to delight in making attachment 'non
standard', particularly when dealing with "cartridges" and their
replacement installation.

I hate Moen, and a few others. Delta seems to be pretty good for parts.

Delta has a few tiers of quality, so you need to be aware of what you're
buying, most particularly when purchasing from the Home Depot, Lowes, et al.

It it's cheap, you are buying "cheap", not inexpensive. There's a big
difference.

I'm still waiting on Kohler to deliver parts for two, 12 year old
faucets, on the same vanity, which failed within days of each other.

I had to get parts for my Dad's (now gone) Kohler bathroom faucet. 70 +
years old, and they had them...

One of the good things about using Kohler, as a builder, is that I can
leave the documentation with the homeowner in a "House Book", and
specifically let them know that Kohler generally keeps parts for years
for discontinued fixtures, which they will ship to you free of charge.

Kohler customer service is still relatively responsive compared to other.

Synchronized obsolescence.

Perhaps they don't make them like they used to.

Unequivocally they do not, but that does not mean they are worse, just
with more features, and thereby more complicated, which indeed causes
its own set of problems.

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