On Wed, 19 Nov 2003 12:14:36 +0000, Reestit Mutton
wrote:

Hi,

It seems I got a result of sorts with the manufacturer - As a gesture of
goodwill, they've agreed to offer us a 40% discount on parts and labour
for this repair. Seems foolish for me not to accept this and move on.

I would like to thank everyone who has advised me on this issue.

cheers,
RM

Great. I think that that is a fair outcome.......

..andy

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