On Sat, 03 Aug 2013 17:10:23 +0100, Tim Streater
wrote:

In article

rg,
Steve Firth wrote:

"David.WE.Roberts" wrote:
[snip]

So how can Ikea do it and remain cheap, and B&Q just can't?

Because B&Q don't give a hoot about getting things right.

Since Ikea built some new stores we now have a choice within a reasonable
drive both in the UK and Italy. In Italy B&Q are Castorama selling exactly
the same tat with exactly the same "**** you" attitude. Ikea are weirdly
variable some stores have exceptional customer service but our closest
Italian store sucks as does Croydon.

Given a free choice I would buy garden furniture from Uno Piu (only)
excellent design and quality but either 1000 miles or 100 miles from home
depending on which home.

The thing that really ****es me off about IKEA and will cause me never
to browse there except under conditions of extreme need is the way they
force you walk through the *whole* *****ing* *store* in order to get
out.

+1.

And the last time I went to Ikea I had to wait for an hour for them to
get a forklift and close an aisle so that they could get a box from a
rack. I then put the box on my trolley and wheeled it around the
corner to give it all back again for delivery!

And my son needed the loo as we left so we had to go through the whole
store again. Didn't see any shortcuts.
--
(\__/) M.
(='.'=) If a man stands in a forest and no woman is around
(")_(") is he still wrong?