"Adrian" wrote in message
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On Fri, 02 Aug 2013 19:51:45 +0100, The Natural Philosopher wrote:

So how can Ikea do it and remain cheap, and B&Q just can't?

Simple. Ikea give a ****.

on one of their beds with a free swedish hot tart?

It's a stereotype, sure, but I'm not altogether sure it's one borne out
by their staffing...

almost worth visiting ikea...

...as you'd quickly find out with a visit.

I do like Ikea. But whenever we go, we do tend to buy a lot more of the
small stuff - kitchen, candles, food - than furniture. And much of that
lot's largely due to 'erself being demi-Swede.

Their stuff assembles very well and is good quality but beware of their
staff.

I had to make five return visits to our local store when buying some kitchen
units because the staff are total muppets and can't get a simple order
right. This is the staff in the Kitchen department AND the collection
department AND the shipping department/

Firstly they f***ed up the order and I had to personally return over a
quarter of the items. Then they messed up the replacements! In the end I
was tearing my hair out, unable to comprehend how they could be such prats.

They did give me a voucher in the end to make up for the mistakes but only
after a prolonged battle with their customer service department who would
not admit that even their website description of one item was wrong.