Peter Crosland wrote:
On 16/06/2013 16:42, Lawrence wrote:
Just got the above which states that I am £51 in credit, therefore my
direct debit is being increased from £ 17 to £22. Can they do "sums"?

Why not phone them up and discuss it? This is much more likely to get
a result than anything else.


I'll save the OP the problem of trying that.

"Your call is very important to us, please hold the line until we are able
to take your call"

--
Adam