In article ,
Martin wrote:
But I don't want it replaced, I want a refund of what I paid them; the
original didn't work, so why should a replacement be any different?.

Because they don't sell things like this that don't work. And you cannot
expect them to give you a refund for something that has clearly been used,
but you *can* expect them to repair or replace it, and they would.

--
*It's a thankless job, but I've got a lot of Karma to burn off

Dave Plowman London SW 12
RIP Acorn